Terms of service

Terms of Service
Last Updated: [25/9/2026]
Welcome to [Balushi Shop] ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms.
1. Account Terms
You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or place an order.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information when creating an account or placing an order.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
2. Pricing and Payment
All prices are listed in [CURRENCY] and are subject to change without notice.
We reserve the right to correct pricing errors, even after an order has been placed, and will notify you before processing if this occurs.
Payment must be received in full before an order is processed, unless otherwise stated.
We accept the payment methods listed at checkout. You represent that you are authorized to use the payment method provided.
Applicable taxes, duties, and fees will be calculated and displayed at checkout where required.
3. Product Descriptions
We strive to display product descriptions, images, and pricing as accurately as possible. However, we do not warrant that descriptions, colors, images, or other content are entirely accurate, complete, or error-free.
Minor variations between the product image and the item received (e.g., due to screen display differences) may occur and do not constitute a defect.
We reserve the right to limit quantities, discontinue products, or correct inaccuracies at any time without prior notice.
4. Order Acceptance
Your order is an offer to purchase, which we may accept or decline at our discretion.
We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, pricing errors, suspected fraud, or violation of these Terms.
You will receive an order confirmation via email; however, this confirmation does not guarantee acceptance of your order.
5. Shipping and Delivery
Estimated shipping and delivery times are provided for convenience and are not guaranteed.
Orders are typically processed within [BUSINESS DAYS] business days, excluding weekends and holidays.
Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier, unless otherwise required by law.
We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
6. Returns and Refunds
Items may be returned within [NUMBER] days of delivery, provided they meet our return eligibility criteria (e.g., unused, in original packaging).
Refunds will be issued to the original payment method within [BUSINESS DAYS] business days of receiving the returned item.
Certain items (e.g., final sale, perishable, or personalized products) may be non-returnable; these will be clearly marked at the time of purchase.
Shipping costs for returns are the responsibility of the customer, unless the return is due to our error or a defective product.
7. Prohibited Uses
You agree not to use our website or services to:
Violate any applicable local, national, or international law or regulation
Engage in fraudulent activity, including using stolen payment information
Transmit any harmful code, viruses, or malicious software
Attempt to gain unauthorized access to our systems, other accounts, or data
Scrape, harvest, or collect data from our site without permission
Resell products purchased from us without our express written consent (unless you are an authorized reseller)
We reserve the right to terminate access and pursue legal remedies for violations of this section.
8. Limitation of Liability
To the fullest extent permitted by law, [STORE NAME] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product giving rise to the claim.
We do not warrant that our website will be uninterrupted, secure, or error-free.
Nothing in these Terms limits liability that cannot be excluded under applicable law (e.g., liability for gross negligence or willful misconduct, where such exclusion is not permitted).
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of [STORE NAME] or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [JURISDICTION/COUNTRY], without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in [JURISDICTION/COUNTRY].
12. Contact Information
If you have any questions about these Terms, please contact us at:
[STORE NAME]
Email: [EMAIL ADDRESS]
Address: [BUSINESS ADDRESS]
Phone: [PHONE NUMBER]